Your information rights

Data Access, Correction and Deletion

Last updated 21 August 2026

You can ask Zamax Group Ltd about personal information we hold about you and request access, correction or deletion where the law provides that right.

How to make a request

Email sales@zamaxgroup.co.uk with the subject “Data rights request”, telephone 01254 416477, or write to Zamax Group Ltd, Bartle House, 9 Oxford Court, Manchester, England, M2 3WQ.

Tell us your name, preferred contact details, the relationship or enquiry your request concerns, and what you want us to do. If available, include the Website receipt reference, email address used, source page and approximate submission date. Do not send identity documents, passwords or access codes in your first message. If identity verification is reasonably necessary, we will explain a safer method.

What happens next

We will acknowledge the request, verify scope and identity where necessary, search the relevant systems, and respond without undue delay and normally within one month. If a lawful extension is needed for a complex request, we will explain why.

When information may be retained

Deletion is not an absolute right. We may retain information where it is needed for a contract, safety record, tax or accounting obligation, insurance, legal claim, fraud prevention, security incident or another lawful reason. Where full deletion is not available, we will explain the relevant reason and consider restriction or minimisation.

Website forms and delivery records

The Website does not provide customer accounts. It does accept approved checklist, enquiry and service-request forms, but public forms do not accept file uploads. A rights request may cover the submitted contact, property or company details; source, campaign or referring-page information; privacy and optional marketing records; checklist-download or requested-email-attempt records; CRM or protected fallback records; internal-notification state; and technical receipt or duplicate evidence associated with the request.

Website and direct enquiries that do not become work are reviewed for deletion or minimisation after 12 months of inactivity. Some information may need to be retained for the lawful reasons explained above. Withdrawing optional marketing permission does not require deletion of records needed to handle an existing request or meet a legal obligation.

Complaints

If you are dissatisfied with our response, please contact us first so we can review it. You may also complain to the Information Commissioner’s Office.